Retropole Terms and Conditions
General Terms and Conditions
Net prices per lamps and fixtures as listed in schedule application to one shipping location at one time. All prices are subject to change without notice.
Retropole LLC produces a catalog that gives technical specifications and dimensions of most of our products, as well as a full listing of parts and accessories. Retropole LLC will perform special order configuration of equipment to meet your needs. Minimum order, $100.00.
SHIPPING & FREIGHT
For overnight or 2nd day service, orders must be received by 12 P.M. CST to guarantee same day shipment. Orders shipped by motor freight usually take four to five days to reach destinations on either coast. Buyers should direct requests for C.O.D. with their Retropole LLC representative. UPS has several programs available to suit your needs. GROUND UPS shipments usually take four to six days to reach the east coast, five to seven days to reach the west coast, 4 days to the mid-west, and one to two days within Texas. SECOND DAY AIR is more expensive, yet guarantees delivery two days after UPS receives parcels. Weekend delivery must be specified. Retropole LLC is not responsible for any losses or damage to goods subsequent to shipment. Retropole LLC will assist you in resolveing or processing any claims that may arise against carriers.
F.O.B. DALLAS, TEXAS.
Retropole LLC reserves the right to select the carrier of its choice. If a specific carrier is designated, the customer will be charged the difference in freight cost.
Insurance will be applied to all shipments at the purchaser’s expense, unless the purchase order specifically requests no insurance.
CLAIMS AND RIGHTS
Claims for shortages or inacurate picking of orders must be made to Retropole LLC no later than ten days after shipment of goods. Please include a copy of the invoice or packing slip. A return goods authorization number (RGA) must be obtained from Retropole LLC before products will be accepted and/or credit issued. This return number must be clearly visible on all cartons. Returns will not be accepted on special orders. All returns must be made within 90 days of delivery and must be shipped prepaid.
There is a 15% restocking charge on any item returned for credit or exchange. A 25% restocking charge will be made on returned merchandise which does not have a confirmed RGA authorization number. Retropole LLC reserves the right to adjust the restocking charge or refuse return authorization on the following exclusions.
LIMITED WARRANTY & LIMITATION OF LIABILITY
Retropole LLC will repair or replace (at its option) any part of the equipment delivered hereunder which under normal and proper use proves to be defective in workmanship or material within one year from date of shipment by Retropole LLC (“Warranty period”). The correction of such defects by repair or replacement shall constitute fulfillment of all Retropole LLC obligations with respect to the equipment sold hereunder. The liability of Retropole LLC under this warranty for any loss or damage to the equipment or to the persons or property allegedly caused by the equipment, whether based on contract, strict Tort liability, negligence or warranty shall not in any case exceed cost of correcting defects in the equipment as herein provided and upon the expiration of the warranty period all such liability shall terminate. Retropole LLC shall not be liable for special indirect, incidental or consequential damages of any kind.
Retropole LLC WILL NOT ALLOW CHARGES FOR LABOR, MATERIALS, ETC. THAT DOES NOT HAVE PRIOR WRITTEN APPROVAL BEFORE SUCH WORK IS IMPLEMENTED.
NOTE: Catalog pages are for reference. Specifications and dimensions may change without notice. The foregoing warranty is exclusive and in lieu of all other warranties of quality whether written, oral, express or implied, including, but not limited to, any warranty of merchantability or fitness for a particular purpose.
WARNING: Every effort has been made to provide products that are safe as possible: However, lighting equipment requires high voltage current to operate and often requires elevated mounting for desired illumination. Responsible individuals should be made aware of the following: Improper selection, installation, operation, servicing, removal and disposal of lighting products may create serious hazards including fire, explosion, shock, laceration of skin, impaired vision, falling objects and enviromental contamination. Reduce risks by using the guidance of licensed professionals throughout the product life cycle, by conforming to applicable codes and safety practices and by following individual product, component and accessory safety instructions and labels. We offer this in the interest of safety for our customers who may not be aware of the potentially high risk involved in the misuse of these products.
CREDIT TERMS AND CONDITIONS
Credit requests from Retropole LLC , require prospective clients to complete an application for credit. References provided will be checked and history will be verified before any business proceeds. If materials purchased are intented to improve real property, clients may be required to provide additional information reguarding purchases via a New Job Start Form. After orders have been placed, materials are shipped and invoices are billed. Payment is due thirty days post invoice date, unless alternate terms have been agreed upon and appropriate arrangements made. Should payment not be received within this thirty-day net period, a ten business day grace period will begin. Forty-five days past invoice date without payment in full, will result in Retropole LLC delivering a demand for unpaid balances and preparatons for legal action to collect for all furnished materials. Retropole LLC will allow ten additional business days to process payments. If payment is not received within this period, a lien will be charged against the real property upon which Retropole LLC materials are installed. Please be advised that the above practice is standard.
If you do not have an open account or an established payment record with Retropole LLC , the following payment options apply:
Retropole LLC is authorized to collect sales tax for merchandise and freight sold and shipped in Texas only. If your purchase is taxable under laws of your city or state, you are advised to report and pay directly to the proper authorities. If you are tax exempt and purchase in the state of Texas, we must have a tax exemption certificate on file prior to shipment.
A New Job Start Form must be completed for construction accounts prior to Retropole LLC shipping materials to a job site.
Web Terms and Conditions of Use
Retropole.com is not responsible for the content of any site that is linked to us whether or not we are affiliated with the operator or owner of such site. Any links from our site to any other sites are for your convenience only.
No license is implied and none should be inferred to link to this site using any framing technology or to link to any page on this site other than the home page, and we reserve all of our rights under the law to insist that any link to this site be discontinued.